Education: Bachelor of Computer Information Systems; Master of Science in Administration / Information Resource Management
Certifications: PMP, PMI-ACP, CSM, PSM I & II, PSPO I, PAL I, SPS, CKC, Team Kanban Practitioner, ITIL v3
I am Joshua Render, and I am currently working as a Consultant and Business Analyst for Robotic Process Automation projects.
Welcome to my online résumé.
I have several years of experience serving as a BA for Software and Robotic Process Automation projects in media, healthcare (including prescription insurance), financial services, automotive, technology/software, and energy organizations. I have hands-on programming experience within UIPath and various programming and scripting languages. My past work includes Project Management, Software Engineering, working with physical robots, and Process Improvement.
I have extensive education in Agile, Project Management, Information Systems, Process Improvement, as well as other areas. I hold numerous certifications in Agile and Project Management. I strive to continuously learn and expand upon my knowledge in a wide variety of areas.
"Professional" work not related to core job roles
Creator of Ode to Donuts and Donutars. NFT projects on Ethereum and Algorand blockchains
Ode to Donuts
*Click certificate image to view larger size
Certification Authority: Scrum.org
Certification Authority: Scrum Alliance
Training and Certificates of Completion
ProjectManagement.com Notes of Distinction:
-Identifying Winning Projects
-Facilitation Tools and Techniques
-Quantifying Management's Expectations
-Working with Change Analysis
-Identifying and Defining Operational Improvements
-Facilitating Workflow Model Development
-Project Management Principles and Practices : 5 Course Project Management Specialization
-Foundations of Strategic Business Analysis
-Getting and Cleaning Data
-Web Development and Coding : 5 Course Specialization on Front-End Web Development
-Foundations of Everyday Leadership
-Business Metrics for Data-Driven Companies
-Business Writing Principles
-Enhancing Your Productivity
-Leading Productive Meetings
-Learning Gantt Charts
-Project Management Simplified
-Note Taking for Business Professionals
-Project Management Foundations: Small Projects
-Project Management: Solving Common Project Problems
-Time Management Foundations
-Agile Project Management
-Six Sigma Green Belt
-How to Manage & Influence Your Virtual Team
-Scrum Certification Prep
-Manager's Guide to Difficult Converations
Robotic Process Automation Consultant and Business Analyst
Dates: 03/2020 to Present
I served as a Business Analyst and RPA consultant for Cognizant clients. The role included working with various business units to find processes suitable for automation, define the process, then optimize and document the process.
I primarily worked with Disney and Salesforce on their RPA program.
My efforts with Salesforce included increasing the efficiency of the bot development program and creating/managing a tracking tool that gave us a list of all the bots from intake to production as well as the associated business case. I was able to leverage this list to give us information on the current state of the bot program and project savings by each impacted business unit.
Project Manager and Business Analyst
Company: Self-Employed Freelancer
Dates: 08/2018 to 03/2020
Gained valuable experience within various companies of vastly different sizes.
Wolters Kluwer - A tax and accounting software and information services company. I led projects to help migrate some of their service offering platforms to Microsoft Azure.
CVS - A Pharmacy Benefits corporation. I worked on a contract basis as a business analyst to create new automation, or expand existing automation.
VIVIO Health - A specialty pharmacy benefits startup company. I led and tracked projects related to the onboarding of new customers. I additionally helped analyze member satisfaction data via Power BI.
Business Operations Analyst
Company: United Healthcare
Dates: 08/2016 to 08/2018
Description: While with United Healthcare, I helped to streamline numerous processes and automate some substantially large, time-consuming, manual processes that would normally be considered not automatable due to the complexity and variability. This saved a huge amount of time and reduced the need for temporary employees during peak enrollment periods.
I left to become a stay-at-home father, taking easier-to-manage freelance and contractor positions.
Dates: 10/2015 to 07/2016
Description: A temporary position where I led the development of a responsive web application that integrated with DeFelsko manufactured tools. This application allowed for the storage of the measurement readings from the tools and helped to display them in useful and customizable ways.
Automation Analyst Project Lead
Dates: 08/2014 to 10/2015
Description: Led a team of onshore and offshore people to create automated migration solutions, automate network monitoring tools, and help in the creation of secure cloud-based environments. My largest project consisted of helping to create a restricted environment intended for data that could not be stored offshore and could not be accessed by offshore systems.
A downturn in business led to most of my team being laid off.
Company: International Business Machines
Dates: 01/2013 to 02/2014
Description: Learned how to develop automated scripts in VBA, Perl, and Python while leading teams to achieve customer goals in their pursuit of better IT approaches. Made time-consuming and manual processes more streamlined and automated through scripting.
Company: International Automotive Components
Dates: 02/2003 to 01/2013
Description: Worked to build and streamline better processes. Created and developed better processes using physical robots. Carried out programming activities on Programmable Logic Controllers. Worked my way up from material handling and injection mold processing.